The connection fee represents the amount that the customer pays, on a one-off basis, as a participation in the investments incurred by Iren for the connection. It is typically a much lower value than the total amount of the works and includes the following preparatory activities for the connection:

1. Quotation phase:

• Quotation request management: includes all the interfacing activities between Iren and the customer in order to manage the request for a new connection to the district heating network;

• Hydraulic verification and design: on the basis of the information received, Iren carries out a series of technical checks to ensure that the technical design parameters are respected and to determine the technical characteristics of the connection;

• Preparation of the quotation: this includes the investment estimate and determination of the connection fee to be charged to the customer.

2 Connection phase following the signing of the connection commitment and acceptance of the quote by the customer:

• Executive project: Iren carries out an executive inspection at the site in order to generate a Technical Report that constitutes the executive project of the intervention that is sent to the Administrator;

• Acquisition of permits and INAIL file instruction: this includes the activities of preparing project documentation for the issue of authorisations and, in the case of plants with power >35 kW and temperature >110°C, also INAIL certification that the plant meets safety requirements;

• Excavation and pipe-laying work: once the authorisations have been obtained, the work area is set up and the excavation and pipe-laying activities begin;

• Installation of the heat exchange substation: includes the installation of the substation and connection to the customer’s plant;

• Dismantling (if any) of the existing generator: if there is insufficient space in the central heating plant room, the existing heat generator is removed and disposed of;

• Road resurfacing: after a suitable period of time has elapsed to allow the temporary resurfacing to settle, the final restoration of the tampered road surface is carried out;

• Supply activation: includes the activity of commissioning the network and heat exchange substation for the requested supply (heating, domestic hot water and/or cooling), following the signing of the supply contract.

The connection fee charged to the customer is determined on the basis of an economic analysis taking into account cash flows. In the case of users located in the vicinity of the existing network (which, therefore, do not involve network extensions or enhancements), the amount of the connection fee is defined as a lump sum based on the volume of the building to be heated according to the following scheme:

During commercial campaigns or in special cases, Iren could apply discounts of up to 50% compared to the flat-rate values.

Although each connection requires a project with specific features, there are generally also activities to be carried out at the customer’s expense and which are therefore not included in the connection fee. These activities are preparatory to the implementation of the connection and, in general, may include:

• adaptation work on the central heating plant room and/or secondary plant owned by the customer (e.g. transformation of the expansion circuit from open to closed vessel, replacement of circulation pumps, check of the electrical panel and earthing of the central plant, etc.);

• resolution of any environmental risks that may suspend the connection activity pending resolution by the customer (in particular, in the event of the discovery of material with asbestos fibres/artificial glass fibres, the Administrator shall be responsible for cleaning up and issuing a legal certificate of suitability of the premises);

• obtaining passage authorisations in the event that the pipes must pass through third parties’ private spaces (although the project will try as much as possible to limit the passage of pipes to condominium or public spaces only).

In addition to the activities necessary for the connection, Iren may, at the customer’s request, carry out further activities on the plant, for which it will indicate the relevant costs (in addition to the connection fee) in the quotation.

The Iren Group manages the district heating network for the following territorial areas:

Turin Area

• Turin
• Beinasco (since 2019)
• Collegno (since 2018)
• Grugliasco (since 2018)
• Moncalieri
• Nichelino
• Rivoli (since 2018).

Genoa

Parma

Piacenza

Reggio Emilia.

To send a quotation request, please fill in the web form. Alternatively, you can print and fill in the dedicated form, downloadable below, and send it by e-mail to commerciale.tlr@irenmercato.it or send or deliver it to the following addresses:

• Municipality of Genoa and Turin Area (Municipalities of Turin, Beinasco, Collegno, Grugliasco, Moncalieri, Nichelino and Rivoli) Iren Mercato SpA - Turin offices - via Giordano Bruno 25 - 10134 Turin

• Parma, Piacenza and Reggio Emilia Areas                                    

Iren Mercato SpA - Parma offices - strada S. Margherita 6/A - 43123 Parma