Iren Group is committed to creating, strengthening and expanding its relationships with its stakeholders to guarantee them ample space for discussion and dialogue. The criteria for stakeholder engagement are aimed at inclusion, transparency, fairness, focus on ethical, environmental and social issues and consistency with the activities of the Group. Dialogue is based on the principles of inclusiveness, materiality and compliance laid down in the AccountAbility1000 standard in order to address and responsibly respond to issues and impacts.
Stakeholders
Stakeholders
The main stakeholder categories of the Iren Group
The main stakeholder categories of the Iren Group
Local Committees
Local Committees
Local Committees represent an innovative channel for dialogue and discussion between the Iren Group and all local community stakeholders regarding the company’s services and issues of environmental and social sustainability.
It is a real working tool to collect ideas, proposals, comments and observations to improve the Group’s services by designing, together with citizens, innovative solutions and for a sustainable development of the territory.
Through the irencollabora.it platform, citizens, associations and Institutions of the reference territories can address proposals and projects to the Committees. This tool encourages active behavior to produce feasible solutions and operational projects, creates new opportunities for listening and collaborating with citizens and allows for the adoption of innovative service strategies by anticipating the needs of the territory.
The Committees are set up on a provincial basis and correspond to the geographical areas where Iren services are provided, i.e.:
The Committees are set up on a provincial basis and correspond to the geographical areas where Iren services are provided, i.e.:
Genoa
Genoa
Parma
Parma
Piacenza
Piacenza
Reggio Emilia
Reggio Emilia
Turin
Turin
Relations with shareholders and investors
Relations with shareholders and investors
Iren Group is constantly committed to creating, strengthening and expanding adequate spaces for listening and dialogue with shareholders and investors, oriented towards transparency, fairness, ethical, environmental and social issues, and consistency with its core business.
Investors and lenders
Investors and lenders
Iren has a transparent and timely dialogue with investors, who are increasingly attentive to environmental, social and governance (ESG) issues.
Associations and networks of which the Group is a member
Associations and networks of which the Group is a member
Iren Group has chosen the path of associative participation, which aims to put experience and knowledge at the service of companies and organisations that share a common path of sustainability and responsibility.
Iren people
Iren people
The development and enhancement of skills, involvement, inclusion, and health and safety of workers are essential to the growth and realisation of strategic goals.
Priority topics for our stakeholders
Priority topics for our stakeholders
Materiality analysis is the principle for identifying aspects, relevant to the company and its stakeholders, that significantly affect the ability to create value over time, i.e. material topics that “represent the organisation’s most significant impacts on the economy, environment and people, including impacts on their human rights”. Materiality thus ensures, the connection of priority issues with the Group's strategy and ensures that they are considered the expectations of different stakeholders.
Governance
Governance
Green transition
Green transition
Local presence
Local presence
Service quality
Service quality
Enabling resources
Enabling resources